Q: What is the shipping policy for orders placed on your website?
We ship to UK addresses only via Royal Mail Tracked. Orders placed before 1PM Mon–Fri are dispatched the same day, while orders placed after 1PM or on weekends are dispatched the next working day. Estimated delivery time is 1–3 working days from dispatch. You will receive a tracking number by email to track the status of your order.
Q: Can I return a product if I am not satisfied with it?
Yes, you can return a product within 30 days of delivery. To initiate the return process, please email us first. We offer a full refund on unopened, sealed products. Please note that you will need to pay for the return postage unless the item arrived damaged or incorrect.
Q: What is the quality of your products?
Our products are research-grade and accurately dosed. We use vegan-friendly HPMC capsules, and our supplements are manufactured to the highest standards. Each product is carefully formulated to target specific metabolic pathways.
Q: Is my payment information secure?
Yes, our website uses a secure payment processing system to protect your payment information. We do not store your payment details, and all transactions are encrypted to ensure your security.
Q: Do you offer any discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. Our 2× Bundle and 3× Bundle options provide a better price per capsule than our single bottle option.
Q: How do I track my order?
Once your order is dispatched, you will receive a tracking number by email. You can use this tracking number to track the status of your order on the Royal Mail website.
Q: What is 5-Amino-1MQ, and what are its benefits?
5-Amino-1MQ is a research-grade compound that targets metabolic pathways. It is not intended to diagnose, treat, cure, or prevent any disease, but rather to support overall health and wellness. Please consult with a healthcare professional before taking any supplement.
Q: Can I purchase your products if I am under 18 or pregnant/breastfeeding?
No, our products are not intended for individuals under the age of 18, pregnant, or breastfeeding women. Additionally, if you are taking any medication, please consult with your GP before taking any supplement.
Q: Is 5-Amino-1MQ a controlled substance?
No, 5-Amino-1MQ is not a controlled substance in the UK. It is legal to purchase and possess for research and dietary supplement purposes only.
Q: How do I contact your customer support team?
You can contact our customer support team by email at trueabilityfitness@gmail.com. We will respond to your inquiry within 5 business days.